Revenue Leakage Assessment

How much revenue is your municipality
failing to collect — and why?

Cytech's 30-Day Revenue Diagnostic identifies billing anomalies, meter discrepancies, and tariff inaccuracies — and delivers a quantified recovery opportunity report with a prioritised action plan. Priced below the quotation threshold.

Request Your Diagnostic What We Find
Delivers in 3–6 weeks
Priced below quotation threshold
Average opportunity: R4.2M+
POPIA compliant process

The Municipal Revenue Challenge

Most municipalities are sitting on significant uncollected revenue

Revenue leakage in South African municipalities is not always the result of non-payment. A significant portion stems from systems and data failures that many finance teams have no visibility over — until they run a structured diagnostic.

Billing anomalies accumulate silently. Meters stop being read and estimated bills are accepted as normal. Tariff misclassifications persist for years. Properties are reconnected without generating new billing records. The cumulative effect runs into millions of rands per year.

A Cytech Revenue Diagnostic quantifies this precisely — giving your CFO a credible, data-backed business case for intervention, with every leakage category ranked by rand value and recovery feasibility.

R4.2M+ Average recovery opportunity identified per diagnostic engagement
35% Of billing records typically contain at least one anomaly requiring correction
1 in 4 Meters in a typical municipal system show signs of under-registration or non-reading
R200k Quotation threshold — diagnostic priced below, enabling direct appointment

What the Diagnostic Delivers

Four outputs. Complete picture. Actionable results.

The 30-Day Revenue Diagnostic is a structured analytical engagement — not a survey. We work directly with your data to produce four concrete deliverables.

Anomaly Inventory
A complete catalogue of billing anomalies in your system — zero-read accounts, estimated read chains, tariff misclassifications, duplicate properties, and unbilled meters — with account-level detail.
Quantified Recovery Report
Every anomaly category quantified in rands — what the municipality is losing per month and what is recoverable. The business case your finance committee needs to authorise action.
Prioritised Action Plan
Recovery actions ranked by value and feasibility — which corrections your billing team can make immediately, which require field intervention, and which need policy or system changes.
CFO Presentation Pack
A structured presentation ready for the CFO, Municipal Manager, or Finance Committee — including executive summary, key findings, recovery roadmap, and recommended next steps.

Engagement Process

From data access to delivery in 30 days

1
Week 1
Data Onboarding
  • Secure data access agreement
  • Billing extract (12 months)
  • Meter reading export
  • Property register extract
  • Tariff schedule confirmation
2
Weeks 2–3
Analysis Phase
  • Anomaly detection run
  • Tariff verification sweep
  • Meter health analysis
  • Debtor segmentation
  • Recovery quantification
3
Week 4
Validation & Reporting
  • Finding validation with your team
  • Priority ranking confirmed
  • Recovery plan structured
  • Report compiled
✓
Delivery
Results Presented
  • CFO presentation session
  • Full written report
  • Anomaly inventory dataset
  • Recovery roadmap
  • Recommended next steps

Investment

Positioned for direct appointment

The Revenue Diagnostic is deliberately priced below the National Treasury quotation threshold — enabling municipal procurement officers to appoint Cytech directly, without a formal tender process.

30-Day Revenue Diagnostic
R85,000 – R175,000
3 to 6 weeks depending on municipality size and data complexity
Below the R200,000 quotation threshold. This engagement can be procured through the Municipal Finance Management Act's quotation process (3 written quotes), without going to a full tender. Most municipalities can appoint within 2–3 weeks of first contact.
Fixed-scope deliverables No scope creep — price includes all analysis, reporting, and CFO presentation
Works with your existing systems No new software. No infrastructure changes required
Average ROI: 24x within 12 months Based on typical recovery value identified vs diagnostic cost
POPIA-compliant data handling Secure data transfer, NDA in place before access, no data retained post-engagement
Request Your Revenue Diagnostic

Get Started

Request your Revenue Diagnostic today

Complete the form and a Cytech specialist will contact you within one business day to confirm scope and initiate the quotation process. No commitment required at this stage.

Free Resource: Municipal Revenue Leakage Checklist for CFOs
  • 12 indicators your municipality may have significant revenue leakage
  • What data to pull before commissioning a diagnostic
  • Questions to ask your billing team this week
  • How to build an internal business case for recovery investment
  • Red flags in your Section 71 reports that signal billing failure
PDF — Free with enquiry submission

Request a Revenue Diagnostic

We respond within one business day. Confidential — your information is protected under POPIA.